Brand Karma

I was actually one of those Vodafone customers who was prepared to endure the hard times Vodafone Australia was going through. Sure the reception is ordinary but it was endurable - and I think sometimes people need a second chance. I made the wrong choice. They let me down so many times, and ultimately when I confronted them with overcharging which I had flagged 18 months earlier and asked them to fix, a problem which they have on record their response was nothing short of rude and the resolution completely unethical.